They Stole My Joy

August 12th, 2013|

These were the words someone shared with me two days before working out her notice in her organization, “they stole my joy.”  Hmmmmm….makes you think on two levels: What could she have done to maintain her joy?  How did she let other people take the joy from her?  In a TEDx video, Shawn Achor an

Leaders with no leadership training

July 11th, 2013|

What happens when we have leaders running department, divisions, people, etc.  with no leadership development?  Not much.  If you were to inventory the leaders in your organization and rate them on a scale of 1-10 with 10 being the highest, how would you rate their leadership ability?  When companies do not have leadership development in

Out of the Mouth of Babes

May 14th, 2013|

A few weeks ago 110 fourth graders, a handful of teachers and 18 adults visited Biltmore Estates, Gem Mine Company and Grandfather Mountain.  It was so exciting because my two other children declined my request to attend their 4th grade field trip and when my youngest wrote in my calendar, "mom, r u going on

GMDM-Guilford Medical Dental Managers Luncheon Keynote

March 18th, 2013|

GMDM-Guilford Medical Dental Managers Luncheon Keynote Stepping Stones to Success, February, 2013 Participants learned:  3 secrets of successful teams How to communicate from your client’s perspective Ways to increase your team’s awareness in their role in the customer experience Merikay, your presentation at GMDM was tops!  You really engage an audience and the information was

Giving Appreciation

November 12th, 2012|

Mary Kay Ashe, founder of the giant cosmetics company encouraged all her employees to pretend that people they met would have a sign around their neck saying, “I am the most important person in the world.” Giving appreciation to our team is one way we can make them feel valued and important. After all, how

Get Them Fired Up

June 4th, 2012|

A client sent me this photo he found on twitter and I couldn’t help but think, what do we do to get our team to smile or get them fired up? What are the best ways to inspire people to get excited and have more fun at work? Here are my top 10 ideas for

What’s Your Cause?

April 27th, 2012|

 On Saturday, April 15th hundreds of people gathered in Greensboro Center City Park to walk in support of the Catfish Hunter Chapter of the ALS Association.   Our team, Brigitte’s Brigade – walked in honor of our Queen, Brigitte Gann who was diagnosed with the disease three years ago.   This was our 3rd year walking and