Professional Development

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Pilot Program: Business Coaching Call Series

February 20th, 2014|

You are invited to be among a select group of business professionals to join a 4 week coaching series. The goal is to help increase focus, maximize weekly schedules and explore best practices in relationship selling to build business results. I will be conducting a weekly call Mondays at High Noon for one hour starting

A kiss on the hand

November 25th, 2013|

Last Monday I stopped by the Emergency Department to round on the waiting area...one of the nursing assistants approached me with a piece of paper...on it was a patient's name, 2 phone numbers, her room number and the words "eye glasses" So the hunt began....first I found the security officer so he could let me

Leaders with no leadership training

July 11th, 2013|

What happens when we have leaders running department, divisions, people, etc.  with no leadership development?  Not much.  If you were to inventory the leaders in your organization and rate them on a scale of 1-10 with 10 being the highest, how would you rate their leadership ability?  When companies do not have leadership development in

Professional Development Series: Leadership Dynamics

June 13th, 2013|

Leading from Within – Power of attitude, choice and personal resolve 360° Leadership Principles – Leading above, beside & below with assertiveness Positively Influencing Others – Examining your strengths and using powerful human relations

When people don’t listen to you in person or via email, what do you do?

June 13th, 2013|

In person: Make Eye Contact, avoid distractions like cell phone or computers, sit face to face, LOOK like your listening, lean inward toward the person, avoid sleeping (always good to do during boring meetings), use short sentences instead of droning on and on….ask for feedback periodically to make sure they understand, ask questions – let

GMDM-Guilford Medical Dental Managers Luncheon Keynote

March 18th, 2013|

GMDM-Guilford Medical Dental Managers Luncheon Keynote Stepping Stones to Success, February, 2013 Participants learned:  3 secrets of successful teams How to communicate from your client’s perspective Ways to increase your team’s awareness in their role in the customer experience Merikay, your presentation at GMDM was tops!  You really engage an audience and the information was

Participant Testimonial

January 29th, 2013|

COACH MKay’s Professional Development Series 6 Week Program Key Areas: Goal Setting, People Skills, Communication Styles, Dealing with Change & Stress, Leadership & Team Dynamics “Thanks Merikay. I feel empowered by what I learned and now am trying to practice. If one lasting thing came from it for me is to stop...think about the other