Timely Inspirations for Personal Success – T.I.P.S.

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New Year Hype

January 23rd, 2014|

Today I went to Wal-mart for a hairdryer, light bulbs, dog treats and creamer – that’s the cool thing about Wal-mart – you can get all these random things in one place…you do have to time it right to avoid the crowds – it seems that 8-10am or noon-2pm work best for me. I couldn’t

A kiss on the hand

November 25th, 2013|

Last Monday I stopped by the Emergency Department to round on the waiting area...one of the nursing assistants approached me with a piece of paper...on it was a patient's name, 2 phone numbers, her room number and the words "eye glasses" So the hunt began....first I found the security officer so he could let me

I got an ‘F’

October 24th, 2013|

Have you ever been half way through something and you realize that you need to make a BIG change before you take another step?  This happened to me a few months ago.  I participated in a leadership inventory and scored in the low 40’s in my current role as Director of Patient & Family Experience

They Stole My Joy

August 12th, 2013|

These were the words someone shared with me two days before working out her notice in her organization, “they stole my joy.”  Hmmmmm….makes you think on two levels: What could she have done to maintain her joy?  How did she let other people take the joy from her?  In a TEDx video, Shawn Achor an

Leaders with no leadership training

July 11th, 2013|

What happens when we have leaders running department, divisions, people, etc.  with no leadership development?  Not much.  If you were to inventory the leaders in your organization and rate them on a scale of 1-10 with 10 being the highest, how would you rate their leadership ability?  When companies do not have leadership development in

When people don’t listen to you in person or via email, what do you do?

June 13th, 2013|

In person: Make Eye Contact, avoid distractions like cell phone or computers, sit face to face, LOOK like your listening, lean inward toward the person, avoid sleeping (always good to do during boring meetings), use short sentences instead of droning on and on….ask for feedback periodically to make sure they understand, ask questions – let

Out of the Mouth of Babes

May 14th, 2013|

A few weeks ago 110 fourth graders, a handful of teachers and 18 adults visited Biltmore Estates, Gem Mine Company and Grandfather Mountain.  It was so exciting because my two other children declined my request to attend their 4th grade field trip and when my youngest wrote in my calendar, "mom, r u going on