Coaching Employees to Improve Their Performance

February 20th, 2014|

If you were to rate yourself on a scale of 1-10, with 10 being the highest in your ability to coach your employees, what would your score be? There are four types of employees: (4) Low Engagement-Low Performance, (3) High Engagement-Low Performance, (2) Low Engagement-High Performance, (1) High Engagement-High Performance. Group four needs an attitude

New Year Hype

January 23rd, 2014|

Today I went to Wal-mart for a hairdryer, light bulbs, dog treats and creamer – that’s the cool thing about Wal-mart – you can get all these random things in one place…you do have to time it right to avoid the crowds – it seems that 8-10am or noon-2pm work best for me. I couldn’t

Creating Catalysts for Change in 2014

December 20th, 2013|

Last week during our stewardship committee meeting our pastor's wife talked about planting seeds. It got me thinking about our new mission of Coach MKay Companies – Creating Catalysts for Change. It’s easy to do the same thing every day or think the same way….what’s challenging, exciting and sometimes difficult is deciding to change what

A kiss on the hand

November 25th, 2013|

Last Monday I stopped by the Emergency Department to round on the waiting area...one of the nursing assistants approached me with a piece of paper...on it was a patient's name, 2 phone numbers, her room number and the words "eye glasses" So the hunt began....first I found the security officer so he could let me

I got an ‘F’

October 24th, 2013|

Have you ever been half way through something and you realize that you need to make a BIG change before you take another step?  This happened to me a few months ago.  I participated in a leadership inventory and scored in the low 40’s in my current role as Director of Patient & Family Experience

Courageous. Determined. Graceful.

September 30th, 2013|

These are three words used to describe my friend and colleague, Brigitte Gann, who lost her battle w/ ALS on June 16, 2013. As the world continues to spin around I’m reminded that in the end, it’s what we give in our life that matters, not what we’ve achieved. How we use our time determines

September 2013 – Video Highlight

September 24th, 2013|

Video Highlight: In honor of my friend, Brigitte Gann Keynote Presentation: Stepping Stones to Success Speaker Consultant Network Loveland, Colorado   June 2013 

They Stole My Joy

August 12th, 2013|

These were the words someone shared with me two days before working out her notice in her organization, “they stole my joy.”  Hmmmmm….makes you think on two levels: What could she have done to maintain her joy?  How did she let other people take the joy from her?  In a TEDx video, Shawn Achor an

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